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WHAT TO INCLUDE
Support
FAQ
Get personalized help from our team. Best for order inquiries, product questions, and detailed assistance.
How quickly will I receive a response?
Our support team typically responds within 24 hours during business days. During peak periods, it may take up to 48 hours.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also email us with your order number for updates.
I received the wrong item or my order is damaged. What should I do?
Email us immediately with your order number and photos of the issue. We'll arrange a replacement or refund as quickly as possible.
Can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After that, we may not be able to make changes as items enter fulfillment.
Do you offer exchanges?
Yes! If you need a different size or color, email us within 30 days of delivery and we'll set up an exchange.
What is your return policy?
We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging.
Do you ship internationally?
Yes, we ship worldwide. International orders may take 7-14 business days depending on location.
My payment was declined. What should I do?
Double-check your card details and try again. If the issue persists, try a different payment method or contact your bank.
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